Improve outcomes for public services & communities

Tempo Time Credits are a simple tool that help you increase volunteering and participation, to improve outcomes for public services and communities. We work with you to grow a network of local organisations and people addressing your local priorities.                                   

How does it work?

Give time

People help out or volunteer in community groups, organisations or services in the Tempo network

Earning Tempo Time Credits

People earn Time Credits as a thank you for their time

Spending Tempo Time Credits

People can spend Time Credits on a wide range of activities, through our national network of spend partners

The benefits of joining Tempo

More and new people volunteering and participating in services

This is particularly true for under-represented groups and people on lower incomes. 59% of members surveyed had never or rarely given time before earning Time Credits. 71% earn less than the national living wage, and nearly half (49%) earn less than £10,000 per annum.

Improved health and wellbeing for individuals, physically and mentally

Independent evaluation has shown a 12% increase in average level of physical activity through Time Credits participation, and 83% of members report improved quality of life while 35% report improved mental health.

Reduced isolation and more connected communities

71% of Time Credits members felt less isolated and lonely since becoming involved in Time Credits, and 57% developed new friends and acquaintances.

Better, more co-produced services

54% of organisations using Time Credits say service users are now giving time where they weren’t before, and 49% were able to recruit new volunteers.

Improve social outcomes and drive impact
Through Time Credits we have been able to use the skills and assets of residents, instead of asking for money from members, to run projects.  When people help commissioners to design services we ensure they are the services they value.
City of London Corporation

Our national spend network

Tempo’s spend partners provide exciting opportunities and activities that inspire people to get involved in community action, many for the first time. 

Our growing spend network includes world-class attractions such as the Tower of London, Blackpool Tower, St Paul’s Cathedral, Barbican Centre, Wales Millennium Centre, National Botanic Gardens of Wales, The Royal Mint Experience and many National Trust properties. We also partner with leisure and arts facilities across England and Wales, to offer volunteers activities on their doorsteps.

Getting started

Set up Time Credits across your area or community

If you commission a Time Credits programme, Tempo will develop a local network of partners where people can earn and spend Time Credits. We work with you to focus on your local priorities and ensure return on investment, improving outcomes for public services and communities.

A Time Credits programme focuses on your local priorities. Examples include: 

Improving mental health

Haringey CCG

Improving substance use recovery

Change Grow Live, Lancashire

Increasing resident engagement

Orbit Housing, Bexley

Reducing homelessness

Haringey Council

Reducing social isolation among older people

Welsh Government Sustainable Social Services Grant

Increasing active citizenship and volunteering

Westminster City Council

 Our programmes are funded by local authorities, CCGs, housing providers, service providers and grant funders.
We also partner with other charities on funding applications.

A little more about Tempo

Tempo Time Credits are coordinated by Tempo, a charity working to enable more people to volunteer, get involved in communities and create positive social change. 

Founded in communities, our national network has grown as a result of our flexible and collaborative approach to working with people and organisations. We’re growing a movement of future-thinking charities, statutory authorities, community groups and businesses, who share our vision for a fairer society, where everyone is valued and their contribution matters.
Improve social outcomes and drive impact

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Contact us
  • Phone:

    029 2056 6132

  • Email:

  • Address:

    Tempo Time Credits

    Unit 2

    58-62 Cowbridge Road West

    Cardiff

    CF5 5BS

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© Tempo Time Credits 2020. Tempo is a Limited Company Registered in England and Wales: Tempo Time Credits Limited No.06593956, and Registered Charity No. 1135143.